Our Resources
Telemedicine & Virtual Care Best Practices
Featuring Telehealth Expert Kathryn Esquer
Telemedicine is transforming patient care, but how can providers enhance engagement, security, and collaboration in virtual settings? Join us for this insightful session featuring Kathryn Esquer, a leading expert in telehealth, as we explore best practices for optimizing virtual care delivery.
What You’ll Learn:
🔹 Building Better Telehealth – Strategies for creating strong client connections across all age groups.
🔹 Beyond the Therapy Session – How telehealth is expanding into integrated care teams and collaborative treatment models.
🔹 Privacy & Security in Virtual Care – Navigating ethical concerns, confidentiality risks, and best practices for secure sessions.
IndeDocs
As a former speaker at the IndeDocs Summit, Genevieve proudly encourages all physicians in South Carolina to visit the IndeDocs website to learn more about their membership. IndeDocs is dedicated to empowering independent physicians by providing resources, advocacy, and a strong professional network to help them thrive in today’s healthcare landscape.
Leveraging Technology to Grow Your Practice with Genevieve Drummond
In the latest episode of the Designer Practice Podcast, Kayla talks with Genevieve Drummond, CEO of Hummingbird Clinical Consulting, about how technology can help grow private practices. Genevieve discusses common challenges like poor communication and inefficient systems, and how tools like telehealth, automated reminders, and HIPAA-compliant software (like Jane App) can improve accessibility, retention, and workflow. She also shares tips on how to streamline tasks, enhance client engagement, and boost marketing efforts.
Tune in for valuable insights on leveraging technology to build a successful practice!
Aligning Your Values & Mission to Promote Practice Growth
Unlock sustainable growth for your practice by aligning your core values and mission. A clear mission statement guides decision-making, strengthens team cohesion, and builds stronger client relationships. With Ginger Desk’s Virtual Assistants handling operational tasks, you can focus on what truly matters—your strengths—while boosting productivity and reducing burnout. This alignment not only leads to more internal referrals but also sets the stage for long-term success.
Setting Positive Business Intentions & Growth Strategies for 2025
Discover ways to improve access to your services, enhance business performance, and achieve sustainable growth. Learn strategies to increase team productivity and ensure alignment with your mission, all while improving retention for both clients and staff.
Key Takeaways:
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The significance of a thorough business analysis
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The top five essential technology features and their expected results
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The importance of establishing business intentions and setting goals
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How to develop your personal philosophy and mission statement
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A 10-step process for workflow improvement
Practice Growth, Patient Retention and Purpose
🎙️ Listen to Episode #93: Practice Growth, Patient Retention and Purpose with Genevieve Drummond
In this conversation, we cover:
✅Strategies to prevent no-shows and improve patient retention
✅Building trust with patients before they step into your office
✅Conducting a practice audit to make better decisions for 2025
✅Why authenticity and sharing your story are still crucial in marketing
✅How to start building a legacy for your practice today
And so much more!
Protect Your Patients
& Your Practice
California Chiropractic Association
CE Credit Approved
Learn the critical importance of data privacy in your practice. Gain a comprehensive understanding of data privacy policies, including how they impact patient care, practice management, and compliance with relevant regulations. By the end of the course, you will be equipped with the knowledge and tools needed to protect sensitive patient information and ensure your practice adheres to legal and ethical data privacy standards.
Your Clinical
Supervisor's Couch PODCAST
In this episode, Genevieve Drummond, CEO and founder of Hummingbird Clinical Consulting, shares her journey to becoming a clinical director and offers a roadmap for success in this dynamic role.
Key Points Discussed:
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What is a Clinical Director?
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Essential Skills & Traits
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Steps to Becoming a Clinical Director:
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Success Strategies:
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Prioritize patient-centered care.
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Foster team collaboration and development.
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Use data-driven decision-making and KPIs to optimize processes.
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Final Advice: Success as a clinical director requires self-awareness, strong communication, and a commitment to ongoing professional growth.
Strategies to Grow
& Enhance Your Practice
in 2025
Join Geneviève Drummond as she delves into crucial features and workflow processes aimed at helping you run your business more efficiently. Learn how to enhance access to your services, elevate business performance, and achieve sustainable growth. Uncover strategies to boost team productivity and ensure alignment with your mission statement, all while enhancing retention for both clients and staff. WATCH TO THE END FOR A SPECIAL OFFER
Ending the Professional Relationship: Navigating Challenging Patients
If you’ve had to manage tricky situations with patients who regularly overbook, cancel at the last minute, or just don’t show up, this session will have some helpful takeaways for you. We share the systems we've put in place to empower both ourselves and our teams, helping everyone we work with feel confident when it comes to setting boundaries or, at times, even ending a professional relationship.
Leverage Technology to Grow & Enhance Your Practice
Genevieve explores essential features and workflow processes designed to help you operate your business efficiently while enhancing access to your services, aligning your team with your mission, boosting business performance, and increasing both client and staff retention.
Managing Practice Stress & Burnout with Effective Systems
If you're looking to kick off 2025 feeling refreshed with strategies to help promote work/life balance and growth then this one is for you!
We dive into the challenges of stress and burnout in practice and explore how effective systems can help combat them.